Terms of use.

AussieBio Labs — Terms of Service (Research Use Only) Effective date: 3 September 2025

These Terms of Service (Terms) govern access to and use of the website, products and services supplied by AussieBio Labs (we, us, our). By placing an order or using our site, you (the customer, you) agree to these Terms.

Important: Our products are supplied solely for laboratory research use by qualified professionals. They are not for human or veterinary use, clinical or diagnostic use, consumption, cosmetic use, or any other purpose not expressly permitted in these Terms.

1. Eligibility

• You must be 21 years or older and legally capable of entering into a binding contract to purchase from us.

• By ordering, you represent that you are a trained, qualified user purchasing for a legitimate research application and not for any prohibited use.

2. Research Use Only & Prohibited Uses

• All products are for research and laboratory use only. They are not medical, therapeutic, diagnostic, dietary, cosmetic, household or recreational products.

• Products must not be used for: oral consumption; human or animal administration (including injection, implantation, inhalation or topical application); manufacturing of foods, drugs, medical devices or cosmetics; performance enhancement in sport; or any unlawful purpose.

• Articles, guides or videos on our site are informational and are not instructions for human or animal use.

3. Compliance & Customer Responsibilities You are responsible for ensuring compliance with all applicable laws, standards and approvals relevant to your use of the products, including (without limitation) workplace health and safety requirements, ethics approvals, and regulatory controls that may apply to chemicals or biological materials. In Australia, you must consider obligations under the Therapeutic Goods Act 1989 (Cth), Work Health and Safety laws, and, where relevant, the AICIS framework for industrial chemicals. Outside Australia, you must ensure local compliance. You must review the hazards of each product, obtain and follow Safety Data Sheets (SDS), implement appropriate PPE, storage, engineering controls and training, and ensure that any health and safety warnings are communicated to all personnel who handle the products. You acknowledge that products may not be sterile, and we do not test products for safety or efficacy for food, drug, medical device or cosmetic applications.

4. Ordering, Refusal & Cancellation

• We may refuse, cancel or limit any order where we suspect misuse, diversion, unlawful purpose, or non compliance with these Terms.

• If we cancel an order after payment due to compliance concerns, we will refund you for any amounts paid for undelivered items.

5. Shipping, Title

• Dispatch, will be within 24 hours of order on business days

6. Information & Intellectual Property

• Listing a product on our site does not grant any licence to use it in a manner that would infringe third party intellectual property or regulatory approvals.

• Product descriptions and technical content are provided in good faith for research planning and must not be relied upon as medical or regulatory advice.

7. Returns & Replacements Due to the nature of research materials, returns are generally not accepted once shipped, except where required by law or in cases of demonstrable error or damage in transit notified promptly upon receipt. Please contact us before returning any item.

8. Warranties & Disclaimers Products are supplied “as is” and as described for research use. We do not make any promise regarding fitness for human or veterinary use, clinical or diagnostic suitability, or merchantability for non research purposes. To the maximum extent permitted by law, all statutory or implied warranties are excluded. Nothing in these Terms excludes or limits any consumer guarantees that cannot be excluded under the Australian Consumer Law (ACL).

9. Limitation of Liability

• To the maximum extent permitted by law, we are not liable for any indirect, special or consequential loss, loss of profits, or exemplary damages arising out of your purchase or use of the products.

• Our aggregate liability for any claim is limited to the amount paid for the product giving rise to the claim, except where the ACL or other non excludable laws apply.

10. Indemnity You agree to indemnify and hold harmless AussieBio Labs, our officers, employees and affiliates from all claims, losses, liabilities, costs and expenses arising from your handling, storage, use, transfer or disposal of the products, whether used alone or in combination with other substances, and from any breach of these Terms.

11. Sports & Doping Compliance Our products are not approved by sporting bodies and must not be used contrary to anti doping rules. You are solely responsible for compliance with any sporting regulations.

12. Privacy Our handling of personal information is governed by our Privacy Policy and the Privacy Act 1988 (Cth). By using our site, you consent to that handling.

13. Changes to Terms We may update these Terms at any time by publishing the revised version on our website. Your continued use of the site after changes take effect constitutes acceptance of the amended Terms.

14. Governing Law These Terms are governed by the laws of Queensland, Australia. You submit to the non exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.

15. Contact Questions about these Terms or product compliance should be directed to AussieBio Labs via the contact details on our website or your order confirmation. Research Use Notice (Summary)

• For research use only. Not for human or animal use, ingestion, injection, diagnostic or therapeutic applications.

• Handle only by qualified and trained personnel under appropriate laboratory conditions.

• You are responsible for ensuring legal and safe use in your jurisdiction.